Passiton – Privacy Policy

This Privacy Policy describes how Third Eye Creative ("we", "our", "us"), the owner and operator of the Passiton platform ("Platform"), collects, uses, stores, and protects personal data in accordance with the Digital Personal Data Protection Act, 2023 (India) ("DPDP Act").

By accessing or using Passiton, you consent to the practices described in this Privacy Policy.

1. Scope & Applicability

This Privacy Policy applies to all users of the Passiton mobile application and website. It governs the processing of digital personal data collected directly from users.

Passiton acts as a Data Fiduciary under the DPDP Act.

2. Personal Data We Collect

We collect only the minimum data required to operate the Platform.

2.1 Information You Provide

• Name (optional)
• Mobile number
• Email address
• Profile photo (optional)
• Item images and descriptions
• Chat messages between users

2.2 Automatically Collected Data

• Device information (OS, app version)
• Log data and usage analytics
• Approximate location (city-level, not precise GPS unless explicitly enabled)

2.3 Sensitive Personal Data

Passiton does not intentionally collect sensitive personal data such as:

• Aadhaar numbers
• Financial information
• Biometric data
• Health data

3. Purpose of Data Collection

We process personal data for the following purposes:

• Creating and managing user accounts
• Enabling item listings and user-to-user communication
• Improving platform performance and user experience
• Preventing fraud, abuse, and prohibited activities
• Providing customer support
• Complying with legal obligations

We do not use personal data for automated decision-making that produces legal or significant effects on users.

4. AI & Automated Processing

Passiton uses AI-based systems for:

• Item image categorization
• Content moderation
• Listing recommendations

AI outputs are assistive and non-binding. Final responsibility for accuracy rests with users.

No AI profiling is used for advertising or pricing.

5. Data Sharing & Disclosure

We do not sell personal data.

We may share limited data only with:

• Cloud hosting and infrastructure providers
• Analytics and security service providers
• Law enforcement or government authorities when legally required

All third parties are bound by confidentiality and data protection obligations.

6. Data Storage & Retention

• Personal data is stored on secure servers located in India or jurisdictions with adequate data protection
• Data is retained only for as long as necessary to fulfill stated purposes or comply with law
• Inactive accounts may be anonymized or deleted

7. User Rights (DPDP Act)

As a Data Principal, you have the right to:

• Access your personal data
• Request correction or updating of inaccurate data
• Request deletion of personal data (subject to legal requirements)
• Withdraw consent at any time
• Grievance redressal

Requests can be made by contacting us at the email below.

8. Data Security

We implement reasonable security safeguards including:

• Access controls
• Encrypted data transmission
• Secure storage practices

However, no system is completely secure, and users acknowledge inherent risks of digital platforms.

9. Children’s Privacy

Passiton is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. Cookies & Tracking Technologies

Passiton may use cookies or similar technologies to:

• Maintain session integrity
• Analyze usage trends

Users may control cookie preferences through browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be notified through the Platform. Continued use constitutes acceptance of the revised policy.

12. Grievance Officer (DPDP Compliance)

In accordance with Indian law, the Grievance Officer details are:

Email : [email protected]

13. Governing Law

This Privacy Policy is governed by the laws of India. Courts in Bangalore, Karnataka shall have exclusive jurisdiction.

By using Passiton, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described above.